> For the complete documentation index, see [llms.txt](https://dexcore.gitbook.io/guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://dexcore.gitbook.io/guide/dexcore-guide-zh/modules/outlook-hotmail/states.md). # States Explanation After processing, each account gets a **State** in the task file. This tells you what happened. Here's what each state means and **exactly what you should do**. {% hint style="info" %} **What is a State?** It's a result label the bot puts in the State column of your task file after processing an account. It tells you whether the operation succeeded or what went wrong. {% endhint %} *** ## ✅ Positive States | State | What It Means | What Should I Do? | | -------------- | --------------------------- | -------------------------------- | | **Successful** | Everything worked perfectly | ✅ Nothing. Move to the next step | *** ## ⚠️ Attention Required | State | What It Means | What Should I Do? | | ---------------------------- | -------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Submit password** | Outlook forced a password change. The bot created a new password for you | Open your task file → check the new password in the Password column → then re-run the function you were using | | **Account Identity Confirm** | Outlook is asking to add a Recovery Email — the account has no recovery email set | Run **Set Recovery Email** on this account, then re-run your task 👉 [Set Recovery Email](/guide/dexcore-guide-zh/modules/outlook-hotmail/features/set-recovery-email.md) | | **Impossible to check** | The account has no protection set up — no Recovery Email, 2FA, or phone number. The bot cannot verify it | Set up a Recovery Email first 👉 [Set Recovery Email](/guide/dexcore-guide-zh/modules/outlook-hotmail/features/set-recovery-email.md) | *** ## ❌ Account Problems | State | What It Means | What Should I Do? | | --------------------------------------------- | ------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------- | | **Account does not exist** | Email address is wrong or deleted | Delete this account from your task file | | **Sign-in is blocked** | Too many failed login attempts | Wait 24 hours. Then clear the state and try again | | **Worth protection** | Account has security (2FA, recovery, phone) that you don't control | You can't use this account. Remove it from your task file | | **Password is incorrect** | Wrong password in your task file | Open your task file and fix the password | | **Banned** | Account banned by Microsoft for rule violations | Try unlocking once with a phone number. If unlock fails, remove the account from your task file | | **Recover account** | Microsoft wants identity verification | You can't fix this with the bot. Remove the account | | **Login for this username has been disabled** | You're using a disabled alias (secondary address) to log in | Check that you're using the main email address, not an alias | | **Closed account** | Account permanently closed by Microsoft | Delete this account from your task file | *** ## ❌ Technical Problems | State | What It Means | What Should I Do? | | ------------------------- | ---------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Invalid 2FA** | The 2FA key in your task file is wrong or expired | Go to [2fa.live](https://2fa.live), paste your key, check if it generates a code. If not, the key is bad — you may need to remove 2FA and set it up again 👉 [Change Security](/guide/dexcore-guide-zh/modules/outlook-hotmail/features/change-security.md) | | **Limit send 2FA** | Too many 2FA authenticator code attempts — 24-hour cooldown | Wait 24 hours, then retry login with a valid authenticator code | | **Limit send OTP** | Too many OTP requests to recovery email — 24-hour cooldown | Wait 24 hours, then retry. Check your IMAP setup: 👉 [Config File](/guide/dexcore-guide-zh/setup/installation/config-file.md) | | **Missing RecoveryEmail** | Recovery email is missing from task file, or doesn't match the account | Add the correct recovery email to your task file | | **OTP didn't come** | OTP code was not received at the recovery email | Check your IMAP settings 👉 [Config File](/guide/dexcore-guide-zh/setup/installation/config-file.md) | | **Missing TFA secret** | 2FA secret key is missing from task file, or doesn't match the account | Add the correct 2FA secret key to your task file | | **Unknown error** | Something unexpected went wrong | Clear the state and try again. If it keeps happening, check 👉 [Errors & Info](/guide/dexcore-guide-zh/modules/outlook-hotmail/errors-and-info.md) for specific error details | *** ## How to Re-Process Accounts {% hint style="info" %} To re-run accounts, you need to **clear their State** first. Only accounts with an **empty** State column will be processed. Use the **Clear States** button in the 👉 [Bot Interface](/guide/dexcore-guide-zh/modules/outlook-hotmail/bot-interface.md): 1. Click **Clear States** 2. Choose what to clear: Success, Bad, or Both 3. The bot empties the State column for matching accounts 4. Now you can re-run the task {% endhint %}